Crisis communications

How potential crises or major issues are handled publicly can mean the difference between understanding and appreciation, or long-lasting negativity that affects you and your site’s future occupant.

No large-scale development is without its problems, so if and when things do go wrong, you need to react promptly and positively to protect your reputation and ensure your good work does not go to waste.

Gough Bailey Wright’s team of community affairs, PR and social media experts has the experience to help you manage the communications and any fallout both professionally and positively, across all platforms.

We can mitigate potential damage to your build programme, your reputation and your future aspirations by preventing escalation and addressing issues swiftly, either on your behalf or in liaison with your own spokespeople and representatives.

  • Neighbour liaison
  • Media relations
  • Social media
  • Strategic consultancy services
  • 24/7 access to advice and support